At HIG, we know it’s not by coincidence or luck that our company has enjoyed over a century in business. We recognize that we owe both our longevity and ongoing agency growth to the clients who have entrusted us with their insurance needs, both business and personal, for generations.
In particular, we are truly honored that so many local business owners have turned to our experienced team for help protecting their company’s assets, including property, employees, vehicles, and much more, from a wide variety of risks.
To show our appreciation for our clients’ years of support, we decided to kick off a new blog series that puts a spotlight on some of their businesses, many of which are right in your backyard.
For our first client spotlight, we are excited to introduce you to Bob Salvatore, CEO and founder of CyberComm, Inc., a trusted provider of Motorola products and services throughout the New England area, with locations in Woburn and Bridgewater, Massachusetts, and Warwick, Rhode Island. The following are excerpts from a conversation we had with Bob, in which he discussed his grandparents’ influence on his career path, how he started Cyber Communications Inc., and why he partnered with the HIG team 25 years ago.
Why listening to your grandparents is always a good idea
The path to becoming a business owner started back in Bob’s teenage years, when he worked at his grandparents’ restaurant. They exemplified the importance of working hard and maintaining high standards when running a business. Bob recalls:
After graduating college in 1982 with a degree in business management, Bob gained experience at a variety of small businesses and continued to strengthen the business skills his grandparents instilled in him as a teenager. Then, just a few years after entering the workforce, Bob found a true home at Motorola, an American manufacturer of wireless communications and electronic systems. Bob says:
Bob excelled at Motorola across a variety of roles in the company and compiled a great deal of knowledge about the company’s products, services, and programs. After 12 successful years at Motorola, Bob was given the opportunity to purchase three of the company’s service centers and start his communications business. In January of 1996, he launched Cyber Communications Solutions Incorporated, or CyberComm, Inc. for short. Explains Bob:
Bob is certainly living up to his grandparents’ high expectations of him—CyberComm, Inc. celebrates its 25th anniversary this year!
Why CyberComm, Inc. is a critical small business in our community
In 2019, Cyber Comm, Inc. earned the Empower Circle Award from Motorola Solutions, the highest level of sales achievement possible. This award recognizes an authorized Motorola solutions provider for striving to empower local businesses with the latest in communication and security technology.
While CyberComm, Inc. won this award for offering a wide range of products and services, its specialty is the design, installation, and maintenance of Motorola two-way radio systems. Two-way radios are greatly beneficial, and even lifesavers, for people working in a number of fields. Bob explains:
More importantly, CyberComm handles the wireless communication needs of a variety of essential organizations in our community, many of which are first-responders or provide critical services to the community, including law enforcement, fire and EMS, hospitals, colleges, and public schools. Bob is especially proud of the work the company does with these types of organizations.
Why longtime relationships mean everything to CyberComm, Inc.
Over the course of the 25 years that Bob has owned CyberComm, he has forged numerous long-term relationships with customers. According to Bob:
Bob has also built a strong community among his CyberComm employees, who are all dedicated to the same core values. Bob says:
HIG and Bob also have quite the long-term relationship. We have had the privilege of working with CyberComm from day one and being part of the company’s growth. Bob recalls:
The entire HIG team takes pride in providing Bob with the same quality products, services, and, especially, customer care that he provides to his patrons. Bob says:
Why HIG looks forward to serving all your business insurance needs
We thank Bob Salvatore for sharing his story with us. We encourage anyone seeking wireless communications solutions to contact the CyberComm team.
We also look forward to putting the spotlight on another one of our client’s businesses soon. Stay tuned to our blog and our social pages like Facebook and Instagram, so you won’t miss the next installment of our signature straight talk with a local business owner.
In the meanwhile, we’d love the opportunity to get to know you and your business. Whether you’re in the process of developing your business plan, or you’ve been a business owner for decades, we are confident we can help you find the best business insurance solutions, at affordable rates, for your unique company. Please contact us today for a thorough evaluation of your insurance and risk management needs.